Resume

ACCOMPLISHMENTS

• Leads an organization consisting of over 100 employees and contractors
• Shares responsibility for a monthly AWS budget of $1.2 Million, including efforts to optimize spending
• Collaborated on developing and implementing strategies that resulted in a 30% reduction in major incidents in 2021, a 10% reduction in 2023, and are on track to produce a 21% reduction in 2024
• Embraced and encouraged GitOps and InnerSource efforts with 989 contributions in 2022 and 863 contributions in 2023
• Recipient of 2 President’s Club and 2 Employee of the Quarter awards

EXPERIENCE

Senior IT Director, Site Reliability Engineering

WEX
May 2024 - Present

Currently leading the transition of IT production support teams to an SRE operating model by reorganizing teams to align with their new responsibilities, reclassifying employees to match their new roles, providing training for teams, and updating policies and procedures.

Senior IT Director, Product Operations Technology

WEX
October 2022 - May 2024

Responsible for IT production support across four lines of business, including scheduling, monitoring, alerting, and incident resolution.

Senior IT Director, Global Fleet Technology Operations

WEX
May 2021 - October 2022

Responsible for IT production support and DevOps for the Global Fleet line of business, including building and managing infrastructure, monitoring, alerting, and incident resolution.

IT Director, Global Fleet Technology DevOps

WEX
August 2019 - May 2021

Responsible for engineering CI/CD pipelines, establishing platform policies and procedures, and responding to audit and security requests.

IT Director, Web and Middleware

WEX
January 2018 - August 2019

Responsible for the Middleware, Web, and HP Non-Stop systems teams, including the engineers, authoring policies and procedures and managing vendor relationships.

Director, Systems Administration

Electronic Funds Source
January 2007 - January 2018

Responsible for the IT infrastructure teams and relationships with IT infrastructure vendors.

Systems/Database Administrator

Transportation Clearing House
April 2005 - January 2007

Responsible for installing, configuring, optimizing, and maintaining HP-UX, Linux, and Solaris servers and providing DBA support for Informix databases.

Unix Programmer

Transportation Clearing House
February 2003 - April 2005

Migrated IVR applications from SCO Unix to Sun Solaris. Designed logging infrastructure for C applications, improving performance. Developed universal approaches for code builds and moves. Migrated legacy source code to CVS for improved developer efficiencies. Established code migration strategies for proprietary applications.

Programmer

Aristomed
March 2001 - February 2003

Wrote web crawlers in Perl that automated the search for supplier catalogs. Developed data conversion and data mining software using Perl and SQL to import customer data into the system for processing. Implemented processes to process customer data using a variety of algorithms and techniques, such as Soundex algorithms and Levenshtein distance.

Programmer

Pacific WebWorks
January 2000 - January 2001

Developed a custom extension in Dreamweaver 3.0/4.0 using the JavaScript API, allowing customers to edit their storefront directly. Migrated data from Oracle to custom data structures, resulting in improved performance and reduced licensing expenses. Rewrote proprietary storefront applications from Microsoft Active Server Pages to Perl on Apache, improving security and performance while reducing licensing costs.

EDUCATION

Weber State University
Bachelor of Science, Computer Science

AWARDS AND HONORS